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Documentation Index

Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Send a message to a Slack channel as part of your workflow. Use this to notify your team about call outcomes, new leads, or any workflow event.

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Configuration

FieldRequiredDescription
ChannelYesThe Slack channel to post to. Select from a dropdown of available channels.
MessageYesThe message text. Supports {{variables}}. Max 2,000 characters.

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Variables

Include contact and workflow data in your message: 
New conversation completed with {{firstName}} {{lastName}} ({{phone}}).
Outcome: {{outcome}}
Available variables: {{firstName}}, {{lastName}}, {{email}}, {{phone}}, {{businessName}}, plus any trigger data or previous step outputs.

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Channel access

  • Public channels — Nedzo automatically joins the channel when posting.
  • Private channels — You need to manually invite the Nedzo app to the channel using /invite in Slack before it can post.

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Token refresh

Slack tokens expire periodically. Nedzo refreshes them automatically. If a refresh fails, the action fails and the Slack integration shows a Reconnect prompt in your dashboard.

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Requires

Slack must be connected in Settings > Integrations > Slack.

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Example

Notify sales on hot lead:
  1. Trigger: Contact tag added → “hot-lead”
  2. Action: Slack message
    • Channel: #sales
    • Message: ”🔥 Hot lead: {{firstName}} {{lastName}} ({{phone}}) just tagged as hot lead. Follow up ASAP.”
Post call summary:
  1. Trigger: Conversation ended → Agent Type: voice
  2. Action: Slack message
    • Channel: #call-updates
    • Message: “Call with {{firstName}} {{lastName}} — {{outcome}}. Duration: {{durationSeconds}}s.”