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Documentation Index

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Nedzo is an AI customer engagement platform that deploys AI agents to resolve customer conversations across voice, chat, SMS, and email — all from one platform. This documentation covers everything you need to build, deploy, and refine your AI agents.

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What you can do with Nedzo

AI Agents

Build agents with your brand voice and business rules across voice, chat, SMS, and email

Workflows

Automate follow-ups, CRM updates, and notifications based on conversation outcomes

Unibox

Manage all customer conversations across every channel in one inbox

Integrations

Connect your calendar, CRM, Slack, email, and more

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Getting started

  1. Build — Configure your agents with custom prompts, voices, and business rules
  2. Deploy — Activate across voice, chat, SMS, and email channels
  3. Refine — Track metrics and optimize using conversation analytics

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Need help?

Community

Join the Nedzo community

Support

Contact our support team