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Documentation Index

Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt

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Every time a workflow runs, it creates an execution record. Use executions to monitor what’s happening and troubleshoot issues.

Execution statuses

StatusDescription
PendingQueued, waiting to start
RunningCurrently executing steps
WaitingPaused on a delay node
CompletedFinished successfully
FailedAn error occurred
CancelledManually stopped

What’s tracked

Each execution records:
  • Trigger type and data — What started the workflow and the data it carried
  • Current position — Which node is executing (or waiting)
  • Step outputs — The result of each completed step
  • Error details — What went wrong if a step failed
  • Timestamps — When it started, completed, or failed

Step outputs

Every action stores its output after running. These outputs are available to later steps as variables. For example, a voice call step stores:
  • Call ID
  • Status and call disposition
  • Success evaluation result
  • Extracted data fields
  • Recording URL
A webhook step stores:
  • HTTP status code
  • Response body

Testing

Individual steps can be tested from within their configuration panel. Step-level testing lets you verify each action works correctly before publishing. Test executions are flagged separately and don’t count against limits.

Troubleshooting

Workflow didn’t trigger

  • Check that the workflow is published and the activate/deactivate toggle is set to active
  • Verify the trigger conditions match the event
  • Check deduplication — the same trigger for the same contact within the dedup window (default 5 minutes) is ignored

Step failed

  • Check the error message in the execution details
  • Common causes: missing integration connection, invalid phone/email, expired OAuth token
  • Transient failures (network issues, rate limits) are retried automatically up to 3 times

Workflow stuck on “Waiting”

The workflow is paused on a delay node. It will resume automatically at the scheduled time.