Send webhook action

Send an HTTP request to any URL. Use this to connect Nedzo to services that don’t have a native integration — CRMs, analytics tools, automation platforms, or your own backend.

Configuration

Field	Required	Default	Description
URL	Yes	—	The endpoint to send the request to. Supports `{{variables}}`.
Method	Yes	POST	HTTP method: GET, POST, PUT, PATCH, or DELETE.
Headers	No	—	Custom headers as key-value pairs. Supports `{{variables}}` in values.
Body	No	—	Request body for POST, PUT, PATCH, and DELETE. Supports `{{variables}}`.

Variables

Use variables in the URL, headers, and body:

{
  "contact_name": "{{firstName}} {{lastName}}",
  "phone": "{{phone}}",
  "email": "{{email}}",
  "call_outcome": "{{outcome}}"
}

When the body is valid JSON, variables are substituted in a JSON-safe way (special characters are properly escaped).

Output

Field	Description
`statusCode`	The HTTP response status code
`body`	The response body (max 1 MB)
`headers`	Response headers

The response data is available to subsequent steps. For example, if the webhook returns {"orderId": "123"}, you can reference {{nodeId.body.orderId}} in later actions.

Example: Send call data to a CRM

{
  "method": "POST",
  "url": "https://your-crm.com/api/calls",
  "headers": {
    "Authorization": "Bearer your-api-key",
    "Content-Type": "application/json"
  },
  "body": {
    "contact_name": "{{firstName}} {{lastName}}",
    "phone": "{{phone}}",
    "email": "{{email}}",
    "outcome": "{{outcome}}"
  }
}

Common use cases

CRM updates — Push call outcomes to Salesforce, HubSpot, or any CRM with an API
Zapier / Make — Trigger Zapier Zaps or Make scenarios via webhook URL
n8n workflows — Trigger n8n automations from Nedzo
Custom logging — Send conversation data to your own analytics backend
Slack alternatives — Post to any service that accepts incoming webhooks

Limits

Limit	Value
Request timeout	30 seconds
Max response size	1 MB
Retries on failure	3 (exponential backoff)

5xx, 408, and 429 responses are automatically retried. 4xx responses fail immediately.

Security

Only http:// and https:// URLs are allowed
Requests to private/internal IP addresses are blocked (localhost, 10.x.x.x, 172.16.x.x, 192.168.x.x, etc.)
Always use HTTPS for endpoints that require authentication

Get Started

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Agents

Telephony

Workflows

Billing

Integrations

Send webhook action

Configuration

Variables

Output

Example: Send call data to a CRM

Common use cases

Limits

Security

​Configuration

​Variables

​Output

​Example: Send call data to a CRM

​Common use cases

​Limits

​Security

Configuration

Variables

Output

Example: Send call data to a CRM

Common use cases

Limits

Security