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Actions are the steps in your workflow that do something — make a call, send a message, update a contact, or call an external API. Add as many actions as you need, and they execute in order.

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Variables

Use {{variable}} syntax in any text field across all actions.
VariableDescription
{{firstName}}Contact’s first name
{{lastName}}Contact’s last name
{{email}}Contact’s email
{{phone}}Contact’s phone number
{{businessName}}Contact’s company name
Trigger data and previous step outputs are also available. For example, {{nodeId.status}} references the output of a previous action.

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Retries

All actions retry up to 3 times with exponential backoff on transient failures (network timeouts, rate limits). Permanent failures (invalid config, auth errors) fail immediately.