Documentation Index
Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt
Use this file to discover all available pages before exploring further.
After every voice call, Nedzo can automatically analyze the conversation. Configure these features from the Settings tab under Conversation Analysis.
Success evaluation
Automatically determine whether a call achieved its goal.
When enabled, the AI evaluates each completed call and marks it as successful or unsuccessful based on your criteria. You can customize the evaluation prompt to match your specific objectives.
Default behavior: Evaluates whether the call met the agent’s stated objectives (e.g., booked a meeting, qualified a lead, resolved an issue).
Custom prompt example:
“The call is successful if the contact agreed to a follow-up meeting or expressed clear interest in our product.”
Summary generation
Generate a concise summary of every call.
When enabled, each call gets an automatic summary that includes:
- Key discussion points
- Outcomes and decisions
- Action items
- Any notable details
Summaries appear on the call detail page in your dashboard. You can customize the summary prompt to focus on what matters to your business.
Custom prompt example:
“Summarize the call focusing on: the contact’s main pain point, any pricing discussed, and the agreed next steps.”
Call disposition
Automatically classify the outcome of each call into a category.
Disposition categories:
| Category | Description |
|---|
| Interested | Contact expressed interest |
| Not Interested | Contact declined or showed no interest |
| Appointment Booked | A meeting was scheduled |
| Follow-Up Required | Needs another touchpoint |
| Wrong Number | Reached the wrong person |
| Voicemail | Left a voicemail |
| Do Not Call | Contact requested no further calls |
| Other | Doesn’t fit other categories |
- Click Add Field under Data Extraction
- Configure the field:
| Setting | Description |
|---|
| Name | Field identifier (e.g., “budget”, “timeline”) |
| Type | Text, Number, or Yes/No |
| Description | What the field captures (e.g., “The contact’s monthly budget”) |
- The agent extracts this data from every call
Field types
| Type | Output | Example |
|---|
| Text | Free-form string | ”Q3 2025” |
| Number | Numeric value | 5000 |
| Yes/No | Boolean | Yes |
Use cases
- Budget — Extract the contact’s stated budget (Number)
- Decision timeline — When they plan to make a decision (Text)
- Has authority — Whether they’re the decision maker (Yes/No)
- Pain points — Main challenges mentioned (Text)
- Competitor — Any competitor names mentioned (Text)
Extracted data appears on the call detail page and can be used for filtering and reporting.