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Documentation Index

Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Fires whenever a new contact is added to your workspace. This includes contacts created manually in the dashboard, imported via the API, synced from GoHighLevel, or created automatically by an incoming call or message.

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When it fires

The trigger fires once per new contact, immediately after the contact record is created. It does not fire when an existing contact is updated.

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Configuration

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Filters

Narrow down which new contacts should trigger the workflow. Click Add Filter to add conditions.
Filter fieldOperatorsDescription
Emailequals, not equals, contains, not contains, is empty, is not emptyMatch against the contact’s email address
Phoneequals, not equals, contains, not contains, is empty, is not emptyMatch against the contact’s phone number
Has tagequals, not equalsCheck if the contact was created with a specific tag
DNCequals, not equalsCheck if the contact is on the Do Not Call list
All filters use AND logic — every filter must match for the workflow to run. No filters: If you don’t add any filters, the workflow runs for every new contact.

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Examples

Only contacts with an email:
  • Filter: Email → is not empty
Only contacts with a US phone number:
  • Filter: Phone → starts with → +1
Exclude DNC contacts:
  • Filter: DNC → not equals → true

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Data available

When this trigger fires, the following data is available as variables in your workflow:
VariableDescriptionExample
{{contactId}}The contact’s unique IDa1b2c3d4-e5f6-...
{{firstName}}First nameJohn
{{lastName}}Last nameDoe
{{phone}}Phone number in E.164 format+14155551234
{{email}}Email addressjohn@example.com
{{businessName}}Company nameAcme Inc

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Deduplication

Uses the contact ID as the dedup key. Default window: 5 minutes. This means if the same contact is somehow created twice rapidly (e.g., race condition from two API calls), the workflow only runs once.

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Use case examples

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Welcome call to new leads

A new contact is added → wait 5 minutes for them to settle in → call with your sales agent.
  1. Trigger: Contact created
  2. Action: Wait — 5 minutes
  3. Action: Voice call — Sales agent

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Sync new contacts to your CRM

Every new contact is pushed to your external CRM via webhook.
  1. Trigger: Contact created
  2. Action: Send webhook — POST to your CRM API 
    {
  "name": "{{firstName}} {{lastName}}",
  "phone": "{{phone}}",
  "email": "{{email}}",
  "source": "nedzo"
}

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Welcome SMS

Send a personalized text the moment a contact is created.
  1. Trigger: Contact created
  2. Action: Send SMS
    • Message: “Hi {{firstName}}, thanks for reaching out! We’ll be in touch shortly.”