A trigger is the event that kicks off your workflow. Every workflow starts with exactly one trigger node. When the event occurs, Nedzo checks if any active, published workflows match, and runs them.Documentation Index
Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt
Use this file to discover all available pages before exploring further.
Available triggers
| Trigger | Fires when… |
|---|---|
| Contact Created | A new contact is added to your workspace |
| Contact Tagged | A tag is added to or removed from a contact |
| Contact Replied | A contact sends an inbound message |
| Conversation Ended | A voice call, chat conversation, or web agent session ends |
| Webhook | An external system sends a POST request |
| Schedule | A set time arrives (one-time or recurring) |
Filters
Most triggers support filters that narrow down when the workflow should run. Filters use AND logic — all filters must match for the workflow to fire. If you don’t add any filters, the trigger fires on every matching event.Deduplication
By default, triggers include a 5-minute deduplication window. If the same event fires multiple times for the same contact within that window, only the first one runs the workflow.| Setting | Default | Range |
|---|---|---|
| Enabled | Yes | On/Off |
| Window | 5 minutes | 1 minute – 24 hours |