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Connect GoHighLevel (GHL) to trigger AI voice calls directly from your GHL workflows using the “Make Nedzo Call” action.

What it does

  • Workflow action — Add a “Make Nedzo Call” step to any GHL workflow
  • Agent selection — Pick which Nedzo agent handles the call from a dropdown
  • Contact sync — GHL contact data is passed to Nedzo automatically
  • Two-way sync — Contact updates in GHL are reflected in Nedzo

How to connect

  1. Go to Settings > Integrations in your dashboard
  2. Find GoHighLevel and click Connect
  3. Sign in with your GHL account
  4. Select the GHL location to connect to your Nedzo workspace
  5. You’ll be redirected back once connected
Each GHL location maps to one Nedzo workspace.

Using in GHL workflows

Once connected, a new action becomes available in your GHL workflow builder:

1. Add the action

  1. Open any workflow in GHL
  2. Add a new action step
  3. Select Make Nedzo Call

2. Configure the action

The Agent dropdown automatically loads your Nedzo agents for the connected workspace.

3. Map contact fields

Use GHL’s built-in contact variables to map fields:

Contact sync

When a call is triggered from GHL:
  • If the contact doesn’t exist in Nedzo, it’s created automatically
  • If the contact already exists (matched by phone or email), it’s updated with the latest GHL data
  • Custom fields from GHL are synced to Nedzo contact fields

Authentication

The integration uses OAuth — no API keys needed. The GHL locationId identifies which workspace to use for each call.

Error handling

Disconnecting

  1. Go to Settings > Integrations
  2. Click Disconnect on the GoHighLevel card
This stops all GHL workflow actions from triggering Nedzo calls for that location.