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Documentation Index

Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Connect GoHighLevel (GHL) to trigger AI voice calls directly from your GHL workflows using the “Make Nedzo Call” action.

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What it does

  • Workflow action — Add a “Make Nedzo Call” step to any GHL workflow
  • Agent selection — Pick which Nedzo agent handles the call from a dropdown
  • Contact sync — GHL contact data is passed to Nedzo automatically
  • Two-way sync — Contact updates in GHL are reflected in Nedzo

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How to connect

  1. Go to Settings > Integrations in your dashboard
  2. Find GoHighLevel and click Connect
  3. Sign in with your GHL account
  4. Select the GHL location to connect to your Nedzo workspace
  5. You’ll be redirected back once connected
Each GHL location maps to one Nedzo workspace.

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Using in GHL workflows

Once connected, a new action becomes available in your GHL workflow builder:

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1. Add the action

  1. Open any workflow in GHL
  2. Add a new action step
  3. Select Make Nedzo Call

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2. Configure the action

FieldRequiredDescription
AgentYesSelect which Nedzo agent handles the call
Phone NumberYesContact’s phone number (E.164 format)
First NameNoContact’s first name
Last NameNoContact’s last name
EmailNoContact’s email address
Business NameNoContact’s company name
The Agent dropdown automatically loads your Nedzo agents for the connected workspace.

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3. Map contact fields

Use GHL’s built-in contact variables to map fields: 
Phone Number: {{contact.phone}}
First Name:   {{contact.firstName}}
Last Name:    {{contact.lastName}}
Email:        {{contact.email}}
Business:     {{contact.companyName}}

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Contact sync

When a call is triggered from GHL:
  • If the contact doesn’t exist in Nedzo, it’s created automatically
  • If the contact already exists (matched by phone or email), it’s updated with the latest GHL data
  • Custom fields from GHL are synced to Nedzo contact fields

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Authentication

The integration uses OAuth — no API keys needed. The GHL locationId identifies which workspace to use for each call.

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Error handling

ErrorCauseFix
Location not connectedGHL location isn’t linked to a Nedzo workspaceReconnect from the Nedzo dashboard
Agent not foundSelected agent was deletedUpdate the workflow action to pick a different agent
Invalid phone numberPhone isn’t in E.164 formatEnsure GHL stores phones as +14155551234

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Disconnecting

  1. Go to Settings > Integrations
  2. Click Disconnect on the GoHighLevel card
This stops all GHL workflow actions from triggering Nedzo calls for that location.