What it does
- Workflow action — Add a “Make Nedzo Call” step to any GHL workflow
- Agent selection — Pick which Nedzo agent handles the call from a dropdown
- Contact sync — GHL contact data is passed to Nedzo automatically
- Two-way sync — Contact updates in GHL are reflected in Nedzo
How to connect
- Go to Settings > Integrations in your dashboard
- Find GoHighLevel and click Connect
- Sign in with your GHL account
- Select the GHL location to connect to your Nedzo workspace
- You’ll be redirected back once connected
Using in GHL workflows
Once connected, a new action becomes available in your GHL workflow builder:1. Add the action
- Open any workflow in GHL
- Add a new action step
- Select Make Nedzo Call
2. Configure the action
The Agent dropdown automatically loads your Nedzo agents for the connected workspace.
3. Map contact fields
Use GHL’s built-in contact variables to map fields:Contact sync
When a call is triggered from GHL:- If the contact doesn’t exist in Nedzo, it’s created automatically
- If the contact already exists (matched by phone or email), it’s updated with the latest GHL data
- Custom fields from GHL are synced to Nedzo contact fields
Authentication
The integration uses OAuth — no API keys needed. The GHLlocationId identifies which workspace to use for each call.
Error handling
Disconnecting
- Go to Settings > Integrations
- Click Disconnect on the GoHighLevel card
