> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack integration

> Connect Slack to Nedzo and send real-time call notifications, summaries, and workflow updates to your team's channels. Set up in minutes with OAuth.

Connect Slack to send real-time notifications and call summaries to your team's channels.

## What it does

* **Call notifications** — Post updates to a channel when calls complete
* **Workflow messages** — Send custom messages to Slack from any workflow
* **Variable substitution** — Include contact details and call data in messages
* **Channel selection** — Pick which channel to post to per workflow

## How to connect

1. Go to **Settings > Integrations** in your dashboard
2. Find **Slack** and click **Connect**
3. Sign in to your Slack workspace and authorize access
4. You'll be redirected back to the dashboard once connected

## Using in workflows

Add a **Slack Message** node to any workflow:

1. Select the Slack channel to post to
2. Write your message — use variables like `{{first_name}}`, `{{phone}}`, or any trigger data
3. The message is sent when the workflow reaches that step

**Example message:**

```
Call completed with {{first_name}} {{last_name}} ({{phone}}).
```

## Available variables

You can use these variables in your Slack messages:

| Variable         | Description            |
| ---------------- | ---------------------- |
| `{{first_name}}` | Contact's first name   |
| `{{last_name}}`  | Contact's last name    |
| `{{email}}`      | Contact's email        |
| `{{phone}}`      | Contact's phone number |

Any data passed as trigger variables is also available using `{{variable_name}}`.

## Channel access

After connecting, Nedzo can post to:

* **Public channels** — Nedzo automatically joins the channel when posting
* **Private channels** — You need to manually invite the Nedzo app to the channel using `/invite` in Slack

## Token refresh

Slack tokens expire periodically. Nedzo automatically refreshes them in the background. If a refresh fails, the integration will show a **Reconnect** prompt in your dashboard — just click it to re-authorize.

## Permissions

Nedzo requests the following Slack permissions:

* **chat:write** — To post messages to channels
* **channels:read** — To list available public channels
* **channels:join** — To join public channels when posting
* **groups:read** — To list private channels you've invited Nedzo to

## Disconnecting

1. Go to **Settings > Integrations**
2. Click **Disconnect** on the Slack card

You can also remove the app from your [Slack workspace settings](https://slack.com/apps/manage).