> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nedzo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Nedzo is an AI customer engagement platform for deploying voice, chat, SMS, and email agents. Explore guides, API references, integrations, and automation.

Nedzo is an AI customer engagement platform that deploys AI agents to resolve customer conversations across voice, chat, SMS, and email — all from one platform.

This documentation covers everything you need to build, deploy, and refine your AI agents.

## What you can do with Nedzo

<CardGroup cols={2}>
  <Card title="AI Agents" icon="robot" href="/agents/overview">
    Build agents with your brand voice and business rules across voice, chat, SMS, and email
  </Card>

  <Card title="Workflows" icon="arrows-split-up-and-left" href="/workflows/overview">
    Automate follow-ups, CRM updates, and notifications based on conversation outcomes
  </Card>

  <Card title="Unibox" icon="inbox" href="/unibox/overview">
    Manage all customer conversations across every channel in one inbox
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/overview">
    Connect your calendar, CRM, Slack, email, and more
  </Card>
</CardGroup>

## Getting started

1. **Build** — Configure your agents with custom prompts, voices, and business rules
2. **Deploy** — Activate across voice, chat, SMS, and email channels
3. **Refine** — Track metrics and optimize using conversation analytics

## Need help?

<CardGroup cols={2}>
  <Card title="Community" icon="users" href="https://www.skool.com/nedzo-ai">
    Join the Nedzo community
  </Card>

  <Card title="Support" icon="envelope" href="mailto:support@nedzo.ai">
    Contact our support team
  </Card>
</CardGroup>